At QNet, customer satisfaction has always been our top priority. Our success is driven by our commitment to protect the Distributors who represent the company and the customers who believe in our products and services. For us, nothing is more important than to ensure that our policies are geared towards educating and protecting our customers.

We promise to support you with unparalleled customer service and, policies and procedures so that you have a seamless, enriching and safe QNET experience. This is the QNET COMMITMENT.

The QNET COMMITMENT is personalised to meet the specific customer needs of each country. Listed below are features of the QNET COMMITMENT for our Indian customers. For specific details on the policies in your country, visit your local website.

Right to know

At QNET, we believe that an informed customer is an empowered customer, equipped to make sound decisions.

As part of the QNET COMMITMENT, we will always share the information – about our policies, programs, or how we work – that you need for a successful relationship with us. This information exchange will strengthen our bond and help us grow together.

Zero sign-up fees

We are committed to helping you become part of our journey, and that’s why we have no joining fee. As per the Direct Selling Guidelines, there is no sign-up fee for individuals who would like to register as a distributor, and we fully comply with this!

Return policy and warranty programs

Superior product quality is the backbone of our business and we are constantly striving to develop higher quality products and services. In case you find an issue with any QNET product that you’ve purchased, we have in place programs and policies to help you address your concerns without any hassles. 

Our Buy Back policy is one example. Under this policy, if you are unsatisfied with any QNET product you can return it within 30 days from the date of receipt and claim a refund, given that the product/service is in a marketable state.

Customer service

So that we can understand you better, we speak 12 languages. Our team of highly-trained support specialists speak your language and work in your time zone.

QNET Customers enjoy Quality QNET Customer Service, that’s part of our QNET COMMITMENT to you.  

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